Privacy Policy for Valor Threads

Last Updated: October 20, 2025

Introduction

Valor Threads (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website valorthreadsusa.com, use our services, or make a purchase. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you interact with our website or services.

1.1 Personal Information

Contact Information: Name, email address, phone number, billing and shipping addresses.
Account Information: Username, password, and other details provided when creating an account.
Payment Information: Credit card details, billing information, or other payment-related data (processed securely via third-party payment processors).
Order Information: Details about products or services you purchase, including transaction history and preferences.
Communications: Information you provide when contacting us, such as through customer support or feedback forms.

1.2 Automatically Collected Information

Usage Data: Pages visited, time spent on our website, clicks, and browsing behavior.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders, including shipping and payment processing.
Communicate with you about your account, orders, or customer service inquiries.
Improve our website, products, and services through analytics and feedback.
Personalize your experience, such as recommending products or sending tailored promotions.
Send marketing communications (with your consent, where required).
Prevent fraud, ensure security, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third parties that assist with payment processing, shipping, website hosting, or analytics (e.g., payment gateways, logistics companies).
Legal Compliance: Authorities or regulators when required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: For other purposes, such as marketing partnerships, when you explicitly agree.

4. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request updates or corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications via the link in our emails or by contacting us.
Cookies: Manage cookie preferences through your browser or our website’s cookie settings.

To exercise these rights, please contact us at [email protected].

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may retain order information for accounting or legal purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date. We encourage you to review this policy periodically.